ANOTHER CHAPTER OF
"THEY WALK AMONG US AND REPRODUCE!!
Actual call center conversations!
Actual call center conversations!
Customer: 'I've been calling
700-1000 for two days and can't get through;
can you help?'
Operator: 'Where did you get that number, sir?'
Customer: 'It's on the door of your business.'
Operator: 'Sir, those are the hours that we are open.'
can you help?'
Operator: 'Where did you get that number, sir?'
Customer: 'It's on the door of your business.'
Operator: 'Sir, those are the hours that we are open.'
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Samsung
Electronics
Caller: 'Can you give me the telephone number for Jack?'
Operator: 'I'm sorry, sir, I don't understand who you are talking about.'
Caller: 'On page 1, section 5, of the user guide it clearly states that
I need to unplug the fax machine from the AC wall socket and
telephone Jack before cleaning. Now, can you give me the
number for Jack?'
Operator: 'I think it means the telephone plug on the wall.'
Caller: 'Can you give me the telephone number for Jack?'
Operator: 'I'm sorry, sir, I don't understand who you are talking about.'
Caller: 'On page 1, section 5, of the user guide it clearly states that
I need to unplug the fax machine from the AC wall socket and
telephone Jack before cleaning. Now, can you give me the
number for Jack?'
Operator: 'I think it means the telephone plug on the wall.'
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RAC Motoring
Services
Caller: 'Does your European Breakdown Policy cover me when I am
traveling in Australia ?'
Operator: 'Does the policy name give you a clue?'
Caller: 'Does your European Breakdown Policy cover me when I am
traveling in Australia ?'
Operator: 'Does the policy name give you a clue?'
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