Monday, February 11, 2013

HELLO, OPERATOR (Segment 1)


ANOTHER CHAPTER OF "THEY WALK AMONG US AND REPRODUCE!!

Actual call center conversations!

Customer: 'I've been calling 700-1000 for two days and can't get through;
can you help?'
Operator: 'Where did you get that number, sir?'
Customer: 'It's on the door of your business.'
Operator: 'Sir, those are the hours that we are open.'
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Samsung Electronics
Caller: 'Can you give me the telephone number for Jack?'
Operator: 'I'm sorry, sir, I don't understand who you are talking about.'
Caller: 'On page 1, section 5, of the user guide it clearly states that

I need to unplug the fax machine from the AC wall socket and
telephone Jack before
cleaning. Now, can you give me the
number for Jack?'
Operator: 'I think it means the telephone plug on the wall.'
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RAC Motoring Services
Caller: 'Does your European Breakdown Policy cover me when I am
traveling in
Australia ?'
Operator: 'Does the policy name give you a clue?'


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