ANOTHER CHAPTER OF
"THEY WALK AMONG US AND REPRODUCE!!
Actual call center conversations!
Actual call center conversations!
Directory
Enquiries
Caller: 'I'd like the number of the Argo Fish Bar, please'
Operator: 'I'm sorry, there's no listing. Are you sure that the spelling is correct?'
Caller: 'Well, it used to be called the Bargo Fish Bar but the 'B' fell off.'
Caller: 'I'd like the number of the Argo Fish Bar, please'
Operator: 'I'm sorry, there's no listing. Are you sure that the spelling is correct?'
Caller: 'Well, it used to be called the Bargo Fish Bar but the 'B' fell off.'
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Then
there was the caller who asked for a knitwear company in
Woven.
Operator: 'Woven? Are you sure?'
Caller: 'Yes.. That's what it says on the label -- Woven in Scotland ...'
Operator: 'Woven? Are you sure?'
Caller: 'Yes.. That's what it says on the label -- Woven in Scotland ...'
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On
another occasion, a man making heavy breathing sounds from a phone box told a
worried operator: 'I haven't got a pen, so I'm steaming up the window to write
the number on.'
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Tech
Support: 'I need you to right-click on the Open
Desktop.'
Customer: 'OK..'
Tech Support: 'Did you get a pop-up menu?'
Customer: 'No.'
Tech Support: 'OK. Right-Click again. Do you see a pop-up menu?'
Customer: 'No.'
Tech Support: 'OK, sir. Can you tell me what you have done up until this point?'
Customer: 'Sure. You told me to write 'click' and I wrote 'click'.'
Customer: 'OK..'
Tech Support: 'Did you get a pop-up menu?'
Customer: 'No.'
Tech Support: 'OK. Right-Click again. Do you see a pop-up menu?'
Customer: 'No.'
Tech Support: 'OK, sir. Can you tell me what you have done up until this point?'
Customer: 'Sure. You told me to write 'click' and I wrote 'click'.'
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Tech
Support: 'OK. At the bottom left hand side of your screen, can
you see the 'OK' button displayed?'
you see the 'OK' button displayed?'
Customer: 'Wow! How can you
see my screen from there?'
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Caller:
'I deleted a file from my PC last week and I just realized that I need
it.
So, if I turn my system clock back two weeks will I get my file back again?
So, if I turn my system clock back two weeks will I get my file back again?
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